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FREQUENTLY ASKED QUESTIONS

1. What services do you offer at Coast Dental Hygiene?

We focus on professional dental cleanings, teeth whitening, gum health assessments, and preventive dental care. Our clinic focuses exclusively on dental hygiene to provide personalized, high-quality care in a relaxed setting.

2. Do I need a dental exam?

If we identify a possible dental issue during our assessment, we may recommend a referral to a denist. While not every visit will require a dental exam, periodic checkups with a dentist are still encouraged.

3. Do you accept dental insurance or offer direct billing?

Yes, we accept most major dental insurance plans including the Canadian Dental Care Plan (CDCP). If you're unsure whether you're covered, feel free to call us — we're happy to help check your benefits. Coast Dental Hygiene offers direct billing to most insurance providers. We submit claims on your behalf so you don’t have to deal with paperwork.

4. How often should I get my teeth cleaned?

Most patients benefit from a dental cleaning every 6 months. However, some may need more frequent visits depending on their oral health. Our hygienists can help you find the right schedule for your needs.

5. Is teeth whitening safe?

Yes, professional teeth whitening is both safe and effective. We use Philips Zoom Whitening that is known to be the most effective treatment approved by dental professionals and tailor the treatment to your comfort and desired results.

6. How long does a dental hygiene appointment take?

A typical dental cleaning takes about 45-60 minutes. If it's your first visit or you're receiving additional treatments, your appointment may take a bit longer.

7. What should I bring to my first appointment?

Please bring your ID, insurance information, and any relevant dental history. If you’ve had recent X-rays or dental work elsewhere, having that info is helpful too.

8. Where are you located?

Coast Dental Hygiene is located at #123-4800 No. 3 Road in Richmond. We serve patients from Richmond and surrounding areas, including Vancouver and Burnaby.

9. Do you accept walk-ins?

We recommend booking in advance, but we do our best to accommodate same-day appointments if there's availability. Give us a call — we’re happy to help!

10. Is your clinic kid-friendly?

Yes! We provide gentle dental (no pain) care for all ages, including children. We aim to make every visit as comfortable and stress-free as possible for the whole family.

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